Get a HelpCounter Account!
We use HelpCounter to manage volunteers and signups for volunteer opportunities, and to check volunteers in on campus. We ask that all volunteers check in with the school office before proceeding onto the campus. Follow the instructions below to get your HelpCounter Login Account.
If you have already created a HelpCounter Account in previous years, any clearance updates will be updated in HelpCounter by the volunteer coordinator. You don’t need to do anything else.
If you added yourself to the HelpCounter database by adding yourself at the HelpCounter kiosk in the school office, you will still need to create a ‘Login’ account to access your profile from home. Please make sure to use the same email you provided at the kiosk.
To create a HelpCounter Account:
Go to the HelpCounter Volunteer Login
Click ‘Create New User Name’
Input User Name, Password, First and Last Name, and Email
Add School, type ‘Santa Rosa’, click ‘find school’, select the correct school
Click ‘Search for this address’ (your email should already be in the box)
If email is not found, fill out “New Volunteer Application for SRFACS”
(this is a short form to set up your account, it is not an additional approval process)
You will receive an email confirming your account. (usually in 48 hrs)
Once you have a HelpCounter account, you can:
Find and sign up for upcoming volunteer opportunities
Sign in at school office and get a badge for on-campus volunteering
Record your volunteer hours
Update your profile and interest form
Update Class information for your student(s)
Coordinate Activities/Events and set up volunteer requests (for Event Coordinators)
Now you are ready to volunteer!